A little more clarity.
Straight answers about your tools, your data, and your next step.
Getting started & plans
Which platforms can I use SEO Metriks with?
SEO Metriks is currently available through the Shopify app. Installation, account access, and billing currently run through Shopify. You can explore the toolkit and its capabilities in our tutorials.
Is there a free plan?
Yes — Free includes a full Site Audit of your whole store, Google Analytics & Search Console integration, and unlimited manual meta tag, alt text, and filename editing, all with no usage limit. AI content generation (meta tags, alt text, blog posts) starts on the Starter plan.
What counts against my monthly usage limits?
Features that make a paid, per-use API call — Competitor Spy re-scans, Keyword Research searches, Google Shopping re-checks, and AI content generation on the Free plan — have a monthly cap tied to your plan. Everything else (the SEO score, meta tag editing, structured data, technical checks) runs on free data and has no usage limit.
How do I upgrade, downgrade, or cancel?
From Account → Billing, at any time. Changes go through Shopify's own billing system, and downgrading or cancelling never deletes content you've already published to your store.
AI & your content
Does the AI generate and publish content automatically?
No. Every AI-generated meta tag, alt text description, and blog post (including its FAQ section) is shown to you first — nothing is saved or published until you click save. There's no "autopilot" mode that changes your store without your review.
Will the app overwrite meta tags or alt text I've already written?
No. The app only shows AI suggestions for fields that are missing, or that you explicitly ask it to regenerate. Your existing content is never silently overwritten.
Does the AI Blog Post generator include an FAQ section?
Yes — every article always ends with a real, generated FAQ section, with matching FAQ rich-result markup for Google, automatically. There's no separate FAQ tool or theme block to add; it's just part of writing the article.
Data & visibility
Is Rank Tracking really updated daily?
Yes — once you add a keyword, the app checks your real Google position for it automatically every day, and builds a trend line over time so you can see whether your position is actually moving.
How accurate is the SEO Health Score?
It's calculated fresh, live, from your actual current store data every time you open Site Audit — not a cached or estimated number. It reflects real, checkable things: missing tags, thin content, broken links, and similar issues.
How does AI Search visibility work — is my store guaranteed to be mentioned?
No guarantee — that wouldn't be honest. The app asks ChatGPT, Claude, Gemini, and Perplexity real, live questions and shows you their actual response and whether they cited your store, so you can see where you stand today. Whether they mention you depends on their own training and real-time data, which no app can control.
Can I connect my own Google Search Console and Analytics accounts?
Yes — connect them from the Analytics tab. Once connected, the app shows your real impressions, clicks, and organic traffic trends, pulled live from your own account, not modeled or estimated.
Privacy & your store
Does the app have access to my customers' personal data?
No. The app's Shopify permissions don't include any customer data at all — only your products, pages, collections, theme files, and store settings. See the full privacy policy for details.
What happens to my content if I uninstall the app?
Your store's data (settings, tracked keywords, cached snapshots) is fully deleted, automatically, within 48 hours of uninstalling, per Shopify's compliance process. Content you've already published to your store (meta tags you saved, alt text, blog posts) stays exactly as it is — the app only removes what it stored on our side, not what it already wrote to your store.
Does the app slow down my storefront?
No storefront-facing tracking scripts are added. The only thing that touches your storefront is a single, small structured data script — served from Shopify's own CDN as a theme app extension, deferred so it never blocks your page from loading — not a bundle of third-party trackers.